Last updated: 29 June 2026.

Who we are

Mira Marketing is the trading name of Mira Media Group Ltd ("Mira", "we", "us"), a company registered in England and Wales (company number 11677120). Our studio is at The Media Exchange, 2 Coquet St, Newcastle upon Tyne NE1 2QB. Our registered office is 18 St Aidans Road, Wallsend NE28 8QG. Reach us at or 0191 435 4626.

We are the controller of any personal data you give us through this website or as part of working together.

What we collect

Through this website:

Contact form submissions: your name, email, the brand you work at, your revenue stage, the services you're interested in, and the problem you've described.
Journal subscriber form: your email address.
Server logs: IP address, browser type, pages visited, request timestamps. Standard hosting log retention applies.
Cookies and similar tracking: see the Cookie Policy.

If we work together, we also collect what is needed to run the engagement: ad-account access where you grant it, business performance data you share, billing details, and any working files you send us.

How we collect it

You give it to us directly through the contact form, by email, on a call, or while we work together. Some data (server logs, cookies) is collected automatically when you visit the site.

Why we collect it

Our lawful bases under UK GDPR:

To respond to your enquiry and discuss working together: Article 6(1)(b) (steps prior to entering a contract) or 6(1)(f) (legitimate interests in running our business).
To deliver services you have engaged us for: Article 6(1)(b) (contract).
To send you our journal if you have subscribed: Article 6(1)(a) (consent), which you can withdraw at any time.
To meet legal and accounting obligations: Article 6(1)(c) (legal obligation).
To understand how the site is used: Article 6(1)(a) (consent), via the cookie banner.
To measure how our own advertising performs, for example ads we run on Google Ads and ChatGPT: Article 6(1)(a) (consent), via the cookie banner.

How we use it

To reply to enquiries and decide together whether we are a fit.
To run the work we have been engaged for.
To send invoices and keep accounts.
To send the journal if you have opted in.
To understand how the site is used, only after you accept analytics cookies.

We do not sell your data, and we do not profile you for marketing. When you accept marketing cookies, we share limited measurement data with the advertising platforms we use so we can see how our own campaigns perform. We do not share your data for anyone else's advertising.

Who we share it with

We use the following processors to run the studio:

Resend (transactional email infrastructure that sends your enquiry to our inbox and the auto-reply to you). Hosted in the US.
Google Workspace (our email inbox and document storage). Hosted globally.
Vercel (website hosting, including server logs). Hosted globally.
Sanity (content management for this website). Hosted in the EU.
Google Analytics 4 via Google Tag Manager (only after you accept analytics cookies). Hosted globally.
Microsoft Clarity (anonymised session replay and heatmap analytics, only when you have accepted analytics cookies). Hosted by Microsoft, globally.
Cloudflare Turnstile (bot challenge on our forms). Hosted by Cloudflare, globally. Privacy-preserving, no cross-site tracking.
Google Ads (measures conversions from our search and display campaigns, only when you have accepted marketing cookies). Hosted globally.
OpenAI (measures conversions from ads we run on ChatGPT, only when you have accepted marketing cookies; receives a one-way hashed email and basic technical data such as IP address and browser type). Hosted in the US.
Meta (measures conversions from any Facebook and Instagram campaigns we run, only when you have accepted marketing cookies). Hosted in the US and globally.
LinkedIn (measures conversions from any LinkedIn campaigns we run, only when you have accepted marketing cookies). Hosted in the US and globally.
WhatConverts (lead tracking and marketing attribution: records which marketing source a call or enquiry came from, only when you have accepted marketing cookies). Acts as our data processor; hosted on Amazon Web Services in the US.
Our accountants and legal advisers, where we need to.

Where any of these providers process data outside the UK or EEA, we rely on Standard Contractual Clauses or equivalent safeguards.

How long we keep it

Contact form submissions and enquiry threads: up to 24 months from last contact, then deleted unless we are engaged.
Active client records: for the duration of the engagement plus 6 years afterwards for tax and contractual record-keeping.
Journal subscriptions: until you unsubscribe.
Server logs: 30 days.
Anything else: only as long as we need it for the purpose described, then deleted.

Your rights

Under UK GDPR you can:

Ask what data we hold on you.
Ask us to correct anything wrong.
Ask us to delete data we no longer need.
Ask us to restrict how we use it.
Object to specific uses.
Withdraw consent at any time, for example by unsubscribing from the journal or changing cookie preferences.
Ask for your data in a portable format.

Email and we will respond within one month.

Cookies

See the Cookie Policy at /legal/cookies for what cookies we use, why, and how to manage them.

Security

We use access controls, encryption in transit, and two-factor authentication on the tools we use. We do not store payment-card details. If something does go wrong, we will tell you and the ICO within 72 hours where required.

Children

This site is not aimed at people under 18, and we do not knowingly collect data from them.

Changes to this policy

We update this policy when our tools, processes, or the law changes. The "Last updated" date at the top tells you when. Material changes are flagged on the site.

How to complain

If you think we have handled your data poorly, write to us first. If we do not resolve it, you can complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.

Contact

. 0191 435 4626. The Media Exchange, 2 Coquet St, Newcastle upon Tyne NE1 2QB.

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