A social media management agency that turns up every week.
We handle the strategy, posts, design, copy, scheduling and reporting for the platforms your audience uses. We plan a regular publishing schedule and bring the content to you for approval. Photo and video shoots are available as an add-on. Comments and direct messages stay with your team.
What would a new customer find on your social accounts today?
Someone hears your name from a friend, an ad or a search and looks you up. Which of these sounds like your account?
- 1
A post from months ago.
The last thing on the feed is a leaving cake. It was a good moment, but it says little about what you can do for them now.
- 2
Nothing about what you sell.
The feed doesn't show what you sell, what the work looks like or who is behind it.
- 3
Photos that never got posted.
The team gets busy, the photos stay on someone's phone and another month passes.
Whichever it is, the business has moved on and the account hasn't. We give it an owner and a plan a month ahead, so it shows what you do now.
Posting is easy to postpone when it is nobody's main job.
The next customer order comes first. Then the team gets busy, the photos stay on someone's phone and another month passes without a post.
A monthly plan gives the work an owner. It also gives you a view of what is coming, what needs filming and what needs your input before the deadline arrives.
Give the feed a purpose and someone to run it.
Your social specialist works with our designers and, where a shoot is commissioned, the photo and video team. We agree what the account needs to do, plan the content and put it in front of you before scheduling. The report explains what people responded to and what we will change.
Run organic social on its own or alongside paid social. When we manage both, the feed and the ads draw from the same brand, offers and production plan.
What’s in it
- 1
Which platforms, what rhythm, and what the account is for, agreed before anything is posted.
- 2
A content plan a month ahead, visible to you, with a veto that doesn't need a meeting.
- 3
Posts, stories and reels written and designed here, with photo and video shoots available as a separately scoped add-on.
- 4
Scheduling and posting on a rhythm that doesn't wobble when you get busy.
- 5
Monthly reporting on what grew, what people responded to, and how the account reads to a first-time visitor.
- 6
A named person doing the work, on the call, every month.
Things we won't bundle in
Community management. Influencer outreach. Attribution claims we can't back up.
What happens when somebody owns the feed.
See the social content within The Qualis Collection's wider marketing programme.
Mira are a fantastic bunch of individuals. Their attention to detail, professionalism and technical skill is top tier.
Rebecca Todd
Head of Marketing, Jetchill / Flavour Blaster
The video that fills a feed.
Our team shot and edited these four clips: a range launch, a product edit, a visitor-style day out and a behind-the-scenes hook. Shoots like these are available alongside a social plan as a separately scoped add-on.
Posts that sound like your business, whoever writes them.
Your record holds your brand voice, your content themes and the posts your audience engaged with most. Everyone who writes for your accounts works from the same notes, so your feed reads as one business and each month's plan builds on what your followers responded to.
Our people make each decision. miranda holds the history behind it.
From a feed that stalls to one that holds up.
Step 1 of 5
The audit (free)
We review your existing accounts as a new visitor would: what is clear, what is missing and which posts help someone understand the business. The audit recommends a purpose and platform scope. The specialist who would run the account writes the audit within five working days, using read-only access. You keep the findings.
Next: Plan the month
Pick the size that matches how much you post.
Start
3-month minimum, 30 days' notice
Presence on one platform.
Book a 20-minute call- Eight posts a month
- Design and copy
- Scheduling and reporting
- One-off setup fee in month one
Accelerate
6-month minimum, 90 days' notice
A fuller monthly content plan.
Book a 20-minute call- Sixteen posts a month
- Reactive content where it earns it
- Fortnightly check-ins
- Setup included
Fly
6-month minimum, 90 days' notice
A higher volume of content, with platforms scoped to your needs.
Book a 20-minute call- Twenty-four or more posts a month
- Senior-led
- Quarterly strategy review
The fee depends on the number of posts and platforms in the agreed plan. We scope shooting and additional platforms separately. We explain the plan and cost on the first call.
Social media management, answered.
Do you reply to comments and messages?
No. Community management, including comments, direct messages and engagement, is outside every plan. Your team remains responsible for monitoring and responding to customers.
Can you prove it brings in sales?
We report on engagement, audience changes and any visits or conversions that the available tracking attributes to social. That will not capture every person who sees a post and buys later through another route. We explain those limits instead of treating engagement as proof of sales.
Do you shoot the content, or do we send you photos?
Either. We can work with the photos and footage you supply, or quote an in-house shoot and editing time as an add-on. The brief sets the number and type of assets needed; one day's filming does not come with an assumed season of posts.
How many platforms should we be on?
Enough to reach the audience you need and maintain a useful schedule. We choose with you based on your buyers, content and budget. Start covers one platform; we scope additional platforms rather than including them automatically.
Tell us what your feed should be doing for you.
The first call takes 20 minutes. Tell us what's gone quiet; we'll say whether social is the right channel right now and what we'd post first. If it's not, we'll say what is.
Meet our social media team in Newcastle