An ecommerce marketing agency that runs everything on a single number.
For online brands ready to grow. One team runs the ads that win the customer, the email that keeps them, and the search and social that get you found, planned together and reported against the number you actually bank. Start with one channel or hand over the lot.
You scaled on one channel. It worked, until it didn't.
Now there's a Meta agency, a freelancer on email, someone doing a bit of SEO and then forgetting about it for months, and a spreadsheet nobody fully trusts.
- The ads are optimising for the revenue the platform claims, not the money you actually keep.
- The email list, the cheapest orders you will ever get, gets a welcome flow and a monthly newsletter and nothing else.
- Nobody can say which channel actually grew the business, so the budget goes where the loudest report is.
The channels aren't the problem. Nobody owns the whole number.
Three suppliers, three reports, three versions of what's working. When profit stalls, each one can show you a dashboard proving it isn't their fault. And they're all telling the truth. The customer the ads bought and the email never followed up isn't in anyone's report. That's where the money went.
We don’t sell you a channel. We run the whole thing.
An ecommerce marketing agency’s job is: win the customer, keep them, and get the brand found. The channels need to be planned by the same people so they stop fighting over the same report. And because marketing sits closest to live demand, we see what the channels see before the rest of the business does: a line selling faster than the forecast, stock stalling before the warehouse flags it, returns creeping up before customer care feels it. We push what's flying, pull spend off what you can't ship, and tell you before the questions land.
Some clients hand us paid social and nothing else. Some run paid, email and search with us. Either works.
Win the customer
Paid social on Meta and TikTok, PPC on Google and Shopping, run to what an order actually costs you.
Keep the customer
Email and Klaviyo: the flows that turn one order into three and fund the next round of ads.
Get found
SEO for online stores, organic social, and AI search, so you show up in Google and in ChatGPT.
On Shopify?
The tracking, the audiences and the email hand-off are where Shopify stores lose money before an ad runs. There's a page for you.
Ecommerce SEO: the traffic you stop paying for.
Collection pages that rank for what people buy, product pages Google can read, and the technical work a store platform makes harder than it should be: faceted navigation, duplicate variants, thin category copy. Written in-house by our senior copywriter, reported in orders from search, not positions.
- Collection and category pages built to rank, not just to list.
- Product page structure, schema and speed.
- The content that answers the questions a buyer asks before they buy.
Real brands. Real numbers. The ones we're allowed to show.
The Qualis Collection (+177% total sales, twelve months), Up & Running (+94% conversion value), Henryka (conversion rate tripled, email), Purrform (39x ROAS, one year).
How it starts.
- 01
The audit (free)
Where the money leaks, where the growth actually is, and which channel to start with. You get the read before you get a plan, and you keep it. Read-only access, five working days, written by the specialist who would run it.
- 02
Build
The channels that fit your margins, sequenced so the first wins fund the next.
- 03
Run
One team, every month, with a report that opens with the number you care about.
Who this is for, and who it isn't.
Who this is for. Online brands ready to grow, who want to hand the marketing to one team that owns the outcome and get on with the business.
Who it isn't for. A cheap pair of hands, a content farm, or one channel ticked off a list. If you want a supplier to manage, we're the wrong call. If you want a marketing department, get in touch.
Pick the size that matches where the store is now.
No prices on the page, on purpose: the right size depends on your spend and your list. We tell you what it costs on the first call.
Questions we always get.
What does an ecommerce marketing agency do?
It runs the marketing for an online brand as one plan: the ads that win customers, the email that keeps them, and the search and social that get you found. The point of one agency is that those channels work together instead of arriving as five separate invoices.
Agency, in-house hire or freelancers?
A single in-house marketer is strong on one or two channels and thin on the rest. Freelancers leave nobody accountable for the whole number. An agency gives you a full bench and one person accountable, usually for less than one senior hire. We'll say if in-house is right for you.
Who is this for?
Online brands ready to grow: big enough that marketing is a real budget, stuck enough that the current setup has run out of road.
Which channels?
Paid social, PPC and Shopping, email and Klaviyo, SEO, social media management and AI search. One team, so they're planned together. Start with one, add the rest as each pays for the next.
What does it cost?
Usually less than one senior in-house hire, with a whole team's range and the option to scale up or down. Three sizes, from one channel to the full department. We scope it to what's actually broken and price it on the first call.
Where are you?
Newcastle, at The Media Exchange in Ouseburn. Our clients are wherever they are.
Tell us what's stalled.
A 20-minute call. Tell us which channel stopped working; we'll say what we'd look at first, and we'll send you what we found either way.